Thank You So Much for a Great Campaign! Plus, What Comes Next
over 3 years ago
– Sat, Dec 12, 2020 at 01:56:33 AM
Greetings, heroes—
Thank you so much for your support of Heroes of the Cypher System. We are thrilled to be making these books, along with the other great products that will make your Cypher System games (and ours!) better, faster, and more fun. We’re looking forward to sending you these rewards over the months to come, and we think you’ll be really happy with the results!
I have some critical info for you, but first I’d like to thank the members of team MCG, who all helped make this campaign a success:
Monte, Shanna, Sean, and Bruce, our fantastic creative team, have all the exciting ideas that make our games awesome, and work diligently to make them real. Bear (and the many great illustrators he works with) wrangled the heroic artwork that you’ve oohed and aahed over. (He also did the beautiful graphics for this campaign.) Tammie kept the company going while this this campaign raged around her, Jen worked diligently helping gamers with questions and issues that arose from this campaign and others, and LaTia interfaced with you, our wonderful community, here and everywhere gamers congregate online. We also welcomed Teri to the MCG Team during this campaign, and she’s going to ensure that all your rewards meet and exceed the high editorial standards you’ve come to expect from us.
But more than that, thanks to you: the many new and long-term Cypher System fans who embarked on this journey of heroism with us. You make all of this possible!
Here’s what to expect as we move forward from here.
This Evening and the Next Few Days
Running Kickstarter campaigns is rewarding in many ways, and we have greatly enjoyed interacting with you through these updates, the comments, social media, and so on. But it’s also a brutally hectic challenge to administer it all. And most of the MCG staff has been keeping up with our regular duties throughout—shipping your orders, bringing out books like Godforsaken, getting Ptolus: Monte Cook’s City by the Spire through editing and into layout, and writing forthcoming titles like Vertices and Where the Machines Wait.
So, as we often do after Kickstarter campaigns wind down, we’re taking a short break.
Don’t expect to hear much from us this weekend, or in the week or two ahead of us. In fact, we’ll probably be pretty quiet through the holidays. If you have questions, feel free to send a Kickstarter message, but don’t be concerned if you don’t get a response right away. Production of Claim the Sky, the first book we’ll work on, will take months, and stretch goal titles like The Origin will take longer. There isn’t anything that can’t wait for a few days. But don’t worry—we WILL get back to you.
The Next Few Weeks
Kickstarter began collecting pledges the moment the campaign closed. But it takes Kickstarter a full two weeks to release those funds, along with the data on our backers.
In the meantime, we will get BackerKit fully set up so we can open it when we have that data. BackerKit is a third-party platform that lets you confirm all the information we need to fulfill your pledge. If there are add-ons you’ve missed, or if you decide to increase your reward level, you can do that through BackerKit as well. You’ll be notified when we open BackerKit, which should be shortly after the holidays.
NOTE: Signing into BackerKit is vital to getting your rewards. Kickstarter does NOT provide us with the information we need to fulfill your rewards; we MUST gather it from you after the campaign. If you don’t respond to your BackerKit survey, we can’t send you any rewards!
The Next Few Months
Once you’ve done your BackerKit survey, we won’t need anything else from you until it’s time to start fulfilling rewards. We’ll be busy crafting the products and rewards you will be receiving in the months to come.
At times during this period, you won't hear from us, maybe for a couple of months. Don’t worry if that happens—we've delivered hundreds of rewards on time in the past, and we'll be working diligently on yours.
But at the same time, please pay attention when you do get communications from us. Our emails and Kickstarter updates include critical information about your rewards.
When Your Rewards Ship
Every time a reward is ready for you, we’ll contact you again by email to begin the fulfillment process. Generally, we’ll direct you to the MCG Shop, where you’ll log in, “buy” the product (for free with a coupon, because you’ve already paid for it through Kickstarter), and check out.
This is an important part of the process because it ensures we have accurate delivery information for every item we send out. (With thousands of backers getting rewards, it's amazing how many people will change their address over the fulfillment period.) You'll pay for shipping at that time.
Make sure you're paying attention to communications from us—don't let our updates or emails go to your spam folder, or otherwise ignore them, because if you do you could miss out on some of your rewards.
This was a wonderful Kickstarter campaign, and we are very happy you chose to be a part of it. Thank you all for your support, and for helping us bring heroic new Cypher System titles to life!
Some Critical Info!
over 3 years ago
– Sat, Dec 12, 2020 at 01:29:52 AM
Greetings, hero!
This campaign ends in less than an hour, and we’re closing in on unlocking the XP Deck. It’s a real nail-biter. Will we make it? We have, in the past, unlocked goals literally in the final minutes of a campaign. It will take a stretch to make this one happen (that’s why they call them stretch goals!), but we’ve succeeded in similar stretches in the past!
Some Critical Things to Take Care Of
Before the campaign reaches its end, we wanted to give you a little checklist of things you might do to make sure you get all of the rewards you deserve without any hiccups.
1. Double-check Your Pledge. Go right now to the Kickstarter page and make sure you chose the reward level you want. If you want any add-ons, make sure you’ve increased your pledge amount accordingly. (Just click Manage Your Pledge. If you’re on desktop you should be able to choose your add-ons through Kickstarter. Or you can increase the amount of your pledge by the cost of the add-on(s), without changing your pledge level, and then select the add-ons in BackerKit after the campaign ends.)
2. Credit Card. Please make sure your credit card information in Kickstarter is current and correct.
3. Last Minute Reward Add-Ons. Once the Kickstarter campaign is over, you won't be able to modify your pledge using Kickstarter. Add-ons should available, for a limited time, through BackerKit. We can't guarantee it, though, so if there's something you want, now's the time to be sure you get it.
4. Be Prepared for Additional Updates. The Kickstarter campaign is ending soon, but we’ll be interacting for some time—most rewards won’t ship for many months! Updates are the most reliable way of reaching all backers, so please make sure you read them and that they don’t go to your spam folder.
This is important. If you don’t read our updates, you may miss some rewards!
5. How Do You Spell Your Name? We apologize if this sounds silly or condescending, but it’s a real issue, and we have no other choice but to confront it head-on. Occasionally, in haste, people misspell or omit critical information when they provide it to us. This creates problems with shipping and sending rewards. When you provide information—your name, address, and so on—please pay close attention to all the details. If you live overseas, and your name or address includes special or accented characters, if at all possible please instead use the closest standard alphabetical character. Accented characters are often garbled as the Internet tries to convert them into American text; an "É" may come through the system written as "$%^", rendering your address undeliverable. Sometimes we can figure out the correct spelling, but often not.
6. Spread the Word One Last Time! This campaign isn’t over yet! We greatly appreciate all your support. Thank you for helping us make all these amazing books happen!
